QuickConnect Terms of Service

MetaCloud Solutions Private Limited

1.Terms

By accessing the website at https://metacloud.com.npyou are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted for commercial usage. This is the grant of a license, not a transfer of title, and under this license, you may not: modify or copy the materials. attempt to replicate, copy, decompile or reverse engineer any software contained on QuickConnect website; remove any copyright or other proprietary notations from the materials; or transfer the materials to another person or “mirror” the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by MetaCloud Solutions at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Modifications

MetaCloud Solutions may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then-current version of these terms of service.

4. User Sign up Obligations

You are responsible for i) ensuring confidentiality of your organization account password, ii) appointing competent individuals as administrators for managing your organization account, and iii) ensuring that all activities that occur in connection with your organization account comply with this Agreement. You understand that MetaCloud Solutions is not responsible for account administration and internal management of the Services for you. You are responsible for taking the necessary steps for ensuring that your organization does not lose control of the administrator accounts.

5. SMS and Viber Message Usage Policy

You agree to comply with consent obligations according to applicable laws, including, without limitation: (i) getting opt-in or another valid form of consent from each message recipient before initiating any communication to them, particularly for marketing or other non-essential communications; (ii) in case of SMS/Viber campaigns, supporting opt-out messages in the message recipient’s local language; (iii) not contacting message recipients on do-not-call or do-not-disturb registries; (iv) keeping and maintaining a record of consent for accountability purposes; and (v) providing proof that you have obtained valid consent from the message recipient.

Prohibited Content and Spam. You should not, directly or indirectly, initiate any SMS/Viber content that is illegal, harmful, unwanted, inappropriate, objectionable, or otherwise poses a threat to the public, even if the content is permissible by law. Other prohibited uses include: (i) content that is prohibited by applicable law in the jurisdiction where the message recipient lives; (ii) hate speech, harassment, exploitative, abusive, or any communications that originate from a hate group; (iii) fraudulent and/or misleading content; (iv) malicious content, such as malware or viruses; (v) content that violates telecommunication carrier standards; and (vi) any content that is designed to intentionally evade filters. Engaging in activities or transmitting through the Services any information that is libelous or defamatory or otherwise malicious or harmful to any person or entity, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation or age is prohibited

Misrepresenting Your Identity. You will not misrepresent yourself when sending messages over our Services. Spoofing the Sender ID, or otherwise attempting to send misleading messages to end-users in respect to your true nature, is never allowed.

Engaging in Fraud. You will not participe or assist in any way in fraudulent activities, directly or indirectly. If you suspect, know, or should reasonably know or be aware of fraudulent activities you will immediately cease the use of our SMS Service and notify us.

Collecting confidential information by requesting responses via messages without prior contact and/ or consent is not allowed. We do not support or accept fraudulent activities. We will make sure to investigate and take the appropriate steps to stop such behavior without undue delay, including notification of the relevant authorities.

Violations SMS/Viber Service Product Specific Terms. Violations of these provisions may result in deactivation and third party liability. We actively make sure that this practice is respected. You agree to our right to request opt-in proof, together with other relevant information such as the general purpose of your campaign(s) and a sample. If you fail to provide evidence of confirmation of your recipients to have opted-in for receiving these messages within 24 hours from the delivery of our request, we reserve the right to suspend or deactivate your account. When this occurs, the purchased credits will not be refunded. We may also suspend your account in case of complaints from any third-party and/or recipient/end user or in any case when your behavior is reasonably believed to violate the Agreement , including these Product Specific Terms. You will be solely responsible for all risks, expenses and liabilities arising from or relating to fraudulent usage of the Services by you, your users, your customers and/or your end users, or any other person or entity directly or indirectly making use of the SMS/Viber Service. Notwithstanding anything in this Section 1 to the contrary, you are and will remain solely responsible for all usage of our SMS/Viber Service, fraudulent or otherwise.

Charging. We will charge you for each SMS/Viber that has been initiated by you and processed by our platform in accordance with the Agreement.

6. Data Ownership

We respect your right to ownership of content created or stored by you. You own the content created or stored by you. Unless specifically permitted by you, your use of the Services does not grant MetaCloud Solutions the license to use, reproduce, adapt, modify, publish or distribute the content created by you or stored in your user account for MetaCloud Solutions ’s commercial, marketing or any similar purpose. But you grant MetaCloud Solutions permission to access, copy, distribute, store, transmit, reformat, publicly display and publicly perform the content of your user account solely as required for the purpose of providing the Services to you.

7. Disclaimer of Warranties

NO WARRANTY: You expressly acknowledge and agree that the use of the services is at your sole risk. The services are provided on an as-is-and-as-available basis. MetaCloud Solutions expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. MetaCloud Solutions makes no warranty that the services will be uninterrupted, timely, secure, or error free. Use of any material downloaded or obtained through the use of the services shall be at your own discretion and risk and you will be solely responsible for any damage to your computer system, mobile telephone, wireless device or data that results from the use of the services or the download of any such material. no advice or information, whether written or oral, obtained by you from MetaCloud Solutions , its employees or representatives shall create any warranty not expressly stated in the terms.

8. Limitation of Liability

You agree that MetaCloud Solutions shall, in no event, be liable for any consequential, incidental, indirect, special, punitive, or other loss or damage whatsoever or for loss of business profits, business interruption, computer failure, loss of business information, or other loss arising out of or caused by your use of or inability to use the service, even if MetaCloud Solutions has been advised of the possibility of such damage. In no event shall MetaCloud Solutions ’s entire liability to you in respect of any service, whether direct or indirect, exceed the last three months of service fees paid by you towards such service.

9. Termination

You may cancel your paid subscription at any time by canceling through the MetaCloud Solutions application system settings. Once you cancel, you won’t be charged again. You will still have access to the service until the end of your billing cycle. You won’t be refunded for the time between when you cancel and when your subscription ends. Any amounts owed remain owed after termination.

10. Indemnification

You agree to indemnify and hold harmless MetaCloud Solutions , its officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines and expenses (including attorney’s fees and costs) arising out of or relating to any claims that you have used the Services in violation of another party’s rights, in violation of any law, in violations of any provisions of the Terms, or any other claim related to your use of the Services, except where such use is authorized by MetaCloud Solutions .

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Nepal.