Centralize all customer conversations from Viber, WhatsApp, Facebook, Instagram, and Web Chat in one inbox to save time and increase productivity.
Instantly reply to all private and public customer messages across all the social media platforms from one unified inbox.
Provide quicker, more personalized support to address all customer questions and concerns effectively.
Increase business sales by converting inquiries into transactions with faster responses and improved customer satisfaction with QuickConnect Unified Inbox.
Equip your team to manage all customer tasks from one streamlined interface, to increase efficiency and deliver exceptional service.
Keep all your communications organized in one place for quick and easy reference to help you resolve issues faster..
Access all customer messages from Viber, WhatsApp, Instagram, Facebook Messenger, and Web Chat in one inbox to ensure no conversation is missed.
Reach customers and provide customer support on their preferred social media platform.
Respond to customer messages instantly across any platform, ensuring seamless, real-time communication.
Quickly mark inquiries as resolved, track issues, and keep communication records organized for future reference.
Access a complete conversation history in QuickConnect, enabling your team to deliver personalized and informed customer support.
Set customized auto-replies for after-hours or holidays to let your customer know your team’s availability and when can they get a response.
Enhance customer communication by sharing files such as images, videos, PDFs, and more across all channels.
QuickConnect stores all inbound and outbound messages securely protecting sensitive customer information.
Label messages as inquiries, questions, feedback, and more with QuickConnect Unified Inbox to streamline response management and enhance customer service.
Easily identify customer conversations linked to specific marketing campaigns with filters and labels to see targeted responses and measure the success of your campaigns.
Classify messages as read or unread to track customer interactions. This allows for better follow-up and response times.
Create dedicated group chats on Viber for collaborative communication, facilitating discussions among team members and streamlining customer interactions.
Save customer contacts to maintain user history, providing valuable context for future interactions and ensuring personalized service.
Easily respond to customer queries in both Nepali and English language to ensure smooth, organized, and accessible communication for all customers.
Consolidate customer inquiries from multiple channels to provide real-time sales assistance, track orders, gather feedback, and streamline returns
Facilitate seamless communication to manage guest inquiries, booking and service requests, real-time reservation updates, and collect feedback.
Centralize appointment scheduling and patient inquiries for timely engagement and improved patient care.
Manage customer inquiries about bookings, itineraries, and travel policies while providing real-time updates and collecting feedback to enhance the overall travel experience.
QuickConnect Omnichannel unified inbox is a solution that allows businesses to manage customer conversations from multiple social media channels, such as Viber, WhatsApp, Facebook, Instagram, and Web Chat, into a single, powerful inbox for better conversation management and faster responses.
QuickConnect supports messaging from Viber, WhatsApp, Facebook Messenger, Instagram, and Web Chat, allowing businesses to manage all interactions from one unified location.
QuickConnect Unified Inbox keeps a complete record of all communications, allowing your team to access past conversations for quick reference and more personalized support.
Absolutely. QuickConnect Inbox is designed to serve various industries, including hospitality, healthcare, retail, e-commerce, travel & tourism, and financial services, by centralizing and streamlining customer communication.
Getting started is simple: sign up for QuickConnect, complete the KYC verification, select a package that suits your business needs, configure your social media channels, and start managing all customer conversations from one unified inbox.
Yes, QuickConnect Unified Inbox supports communication in both Nepali and English, making it easy to respond to customer queries in their preferred language and ensuring a smooth experience.
Yes, QuickConnect Unified Inbox ensures secure communication through robust security measures and compliant messaging practices, protecting sensitive customer information and maintaining data privacy.