Ensure faster issue resolution, boost customer retention, and elevate overall customer happiness with QuickConnect
Great Customer Service Can Be Your Competitive Advantage
Increase engagement & ROI with QuickConnect’s Multichannel Unified Inbox, LiveChat, Email Support, and Actionable Analytics & Reporting.
Enterprise-Grade Customer Support for Your Business
Respond Instantly to Your Customers
Respond to customer messages instantly across any platform, to ensure seamless and real-time conversation.
Engage on Every Channel
Reach customers where they are! QuickConnect integrates Viber, WhatsApp, Facebook Messenger, Instagram, Email, and Webchat, so that you’re always available.
Improve Response Times
Streamline workflows and reduce wait times with automation, ensuring quicker resolutions and better customer experiences.
Drive Customer Satisfaction
A seamless, unified customer journey across all platforms boosts satisfaction, builds trust, and drives lasting loyalty.
Streamline Agent Workflow
Auto-assign conversations to the agents, to ensure balanced workloads, faster resolutions, and satisfied customers.
Customer Expectations Are Rising—Can You Keep Up?
96%
Consumers say customer service is an important factor in their choice of loyalty to a brand. Source: Microsoft
73%
Customers say valuing their time is the most important thing a company can do for good service. Source: Forrester
Transform Your Customer Support with QuickConnect
All-in-one Unified Inbox
Manage all customer conversations from Viber, WhatsApp, Facebook, Instagram, Email, and Web Chat in one place, to save time and enhance customer satisfaction.
Free Live Chat For Your Website
Engage website visitors in real time with instant support, a branded chat widget, flexible availability, and integrated FAQs for quick answers.
Integrate Email Support
Integrate email seamlessly into your customer support to provide updates, resolve issues proactively, and strengthen customer trust.
Smart Automation for Customer Conversations
Automatically route, assign, and close conversations based on agent availability and customer actions to ensure faster responses, quicker resolutions, and efficient service.
Customer Profiles & Custom Forms
Gain full access to customer chat histories and details, allowing agents to deliver personalized, context-rich support that builds stronger relationships.
Mobile Accessibility
Stay connected with the QuickConnect Mobile App, allowing you to manage and respond to conversations on the go. For businesses with their own apps, our powerful SDK and API make it easy to integrate real-time support directly into your mobile platform.
Actionable Analytics & Reporting
Gain valuable insights into metrics like message open rate, resolution rates and more, helping you optimize support strategies and deliver exceptional customer experiences.
QuickConnect Powers Multiple Industries
Redefining Customer Engagement for Every Business, Empowering Meaningful Connections Across Industries and Platforms.
Retail & Ecommerce
Reduce cart abandonment, boost sales, and foster loyalty with seamless interactions and real-time assistance by providing instant support, personalized assistance, and streamlined communication across all channels.
Hospitality
Ensure timely and personalized communication with guests, improving booking experiences, service inquiries, and post-visit support, all from one centralized platform.
Healthcare
Quickly resolve patient inquiries, appointment scheduling, and follow-ups with real-time communication, providing a seamless and responsive healthcare service experience.
Finance & Insurance
Deliver efficient and secure support for customer queries, policy updates, and claims processing, boosting trust and satisfaction in the financial sector.
Education & Online Learning
Engage students, parents, and staff with real-time support, event updates, and personalized communication, enhancing the overall educational experience.
Nonprofit Organization
Stay connected with supporters by managing donor communications, automating responses for off-hours, and organizing messages based on purpose.
