Ensure faster issue resolution, boost customer retention, and elevate overall customer happiness with QuickConnect
Ensure faster issue resolution, boost customer retention, and elevate overall customer happiness with QuickConnect
Respond to customer messages instantly across any platform, to ensure seamless and real-time conversation.
Reach customers where they are! QuickConnect integrates Viber, WhatsApp, Facebook Messenger, Instagram, Email, and Webchat, so that you’re always available.
Streamline workflows and reduce wait times with automation, ensuring quicker resolutions and better customer experiences.
A seamless, unified customer journey across all platforms boosts satisfaction, builds trust, and drives lasting loyalty.
Auto-assign conversations to the agents, to ensure balanced workloads, faster resolutions, and satisfied customers.
Consumers say customer service is an important factor in their choice of loyalty to a brand. Source: Microsoft
Customers say valuing their time is the most important thing a company can do for good service. Source: Forrester
Manage all customer conversations from Viber, WhatsApp, Facebook, Instagram, Email, and Web Chat in one place, to save time and enhance customer satisfaction.
Engage website visitors in real time with instant support, a branded chat widget, flexible availability, and integrated FAQs for quick answers.
Integrate email seamlessly into your customer support to provide updates, resolve issues proactively, and strengthen customer trust.
Automatically route, assign, and close conversations based on agent availability and customer actions to ensure faster responses, quicker resolutions, and efficient service.
Gain full access to customer chat histories and details, allowing agents to deliver personalized, context-rich support that builds stronger relationships.
Stay connected with the QuickConnect Mobile App, allowing you to manage and respond to conversations on the go. For businesses with their own apps, our powerful SDK and API make it easy to integrate real-time support directly into your mobile platform.
Gain valuable insights into metrics like message open rate, resolution rates and more, helping you optimize support strategies and deliver exceptional customer experiences.
Redefining Customer Engagement for Every Business, Empowering Meaningful Connections Across Industries and Platforms.