QuickConnect helps your business connect better with customers, no matter how big or small you are.
Powerful Features to Elevate Your Experience
Discover the robust features designed to streamline your workflow, enhance customer engagement,
Easy Campaign Creation
Instantly Start the Campaign
Launch your marketing campaign in just a few minutes to reach your customers anytime.
Schedule Your Campaign
Schedule and automate message delivery at the best times to achieve maximum visibility and engagement.
Create Multichannel Campaigns
Go beyond SMS and choose between most used customer channels like WhatsApp, Viber to deliver personalized, engaging content to drive higher interaction and conversion rates.
Smart Campaign Management
Run Multichannel Campaigns
Go beyond SMS and choose between most used customer channels like WhatsApp, Viber to deliver personalized, engaging content to drive higher interaction and conversion rates.
Ensure Delivery with Fallback Messaging
Ensure your message reaches more customers. QuickConnect automatically switches to SMS if Viber/WhatsApp delivery fails.
Create Personalized Messages
Tailor messages for each customer based on their preferences and behaviors to enhance engagement.
Interactive Media Support
Send visually appealing messages with images, emojis, and links to create more engaging and effective campaigns.
All-in-one Unified Inbox
Complete Conversation View
Presents a complete customer conversation history across all channels, allowing agents to understand the full context of a message.
Auto-Assign Conversation
Automatically assign conversations to the agents, ensuring faster response times, balanced workloads, and happier customers.
Label Messages
Label messages as inquiries, questions, feedback, and more with QuickConnect Unified Inbox to streamline response management and enhance customer service.
Business-hour Configuration
Keep customers engaged with automated responses during after-hours, holidays, or busy times, ensuring they always feel valued and supported.
Live Chat for Your Website
Free Live Chat
Provide instant, real-time support and personalized assistance to customers at no extra cost.
Customizable Chat Widget
Customize your chat widget with your brand’s logo, colors, and design preferences to maintain a consistent brand presence.
Custom Pre Chat Forms
Create custom pre-chat forms as per your requirement to collect essential details before a chat begins.
Enhanced Social Media Management
Social Media Post Upload
Upload posts across multiple channels with ease, saving time and ensuring consistency.
Comment Management
Effortlessly manage and respond to customer comments across all platforms in one place.
Multiple Account Management
Seamlessly handle multiple social media accounts from one dashboard for efficient and unified brand presence.
Advanced Analytics & Insights
Campaign Results Analysis & Comparison
Evaluate and compare the success of your campaigns across different mediums like SMS, Viber, and WhatsApp to identify the most effective one for future campaigns.
Customer Support Insights
Monitor message sources, chat volume patterns, conversation resolution, and response times to refine your strategy and enhance service results.
More Features, More Possibilities
URL Shortener
Convert long URLs into short, neat links, making them easier for customers to use and remember.
OTP Generation
Instantly generate and send OTPs for secure transactions with easy integration through our user-friendly OTP API.
API
Connect your system to our easy-to-use solution for better marketing campaigns. Our API helps you reach the right people, track results, and improve your performance.
Contact Management
Keep customer information organized in one system, with features to add notes, categorize contacts, and quickly locate the right customer.
Try our fully featured business texting platform today for FREE!
Grow revenue and improve engagement rates by sending personalized, action-driven texts to your customers, staff, and suppliers.