Frequently Asked Questions

QuickConnect Automation is perfect for brands, creators, agencies, online stores, event marketers, real estate professionals, restaurants, and local businesses—basically anyone who wants to boost engagement, drive sales, and drive growth from social media.

Comment DM Automation refers to a feature that allows you to send a direct message (DM) to the users when they comment on your social media posts (Instagram & Facebook).

QuickConnect Automation is a powerful social media automation tool designed to boost engagement on Facebook and Instagram. It automatically replies to comments on your posts and sends customized direct messages (DMs) based on specific keywords.

Bulk SMS is sent via a web-based platform or API, allowing businesses to send large volumes of messages at the same time to a list of contacts.

Just follow these easy steps: 

1. Sign up with QuickConnect
2. Create a bulk SMS campaign
3. Upload your contact list
4. Compose your message
5. Send your message

Yes, you can easily send the message in both English and Nepali language.

Yes, you can easily launch the bulk SMS campaign from the phone with our QuickConnect Mobile App.

Yes, we offer discounts for higher volumes. The more SMS you send, the lower the per-message cost.

The cost varies depending on the plan you select. QuickConnect offers different packages to suit your needs and budget.

Yes, the SMS package has an expiry date depending on the type of package you buy.

To pay for SMS credit, you can use various methods, (QR) such as bank transfers and online payment. After choosing your preferred package, select the payment method that suits you best and follow the instructions to complete your purchase.

To purchase QuickConnect Bulk SMS Credit, follow these steps:

• Sign up on our website or mobile app.
• Complete KYC verification with the required documents.
• Choose your preferred SMS package.
• Make the payment to complete your purchase.

You can manage your contacts by either entering phone numbers manually or uploading them through an Excel file. The platform typically allows you to easily add, edit, or delete contacts making it simple to organize your contact list for effective messaging.

You can send SMS to thousands of contacts at once, depending on your service plan.

A standard SMS has a 160-character limit. However, longer messages are split into multiple SMS and may incur additional charges.

Bulk SMS offers direct, instant communication, high open rates, and is cost-effective for reaching a large audience.

The price to send bulk SMS varies based on volume, provider, and destination.

You can schedule, automate, and monitor the performance of your campaigns using integrated tools that provide insights into key metrics like engagement rates, conversions, and audience reach, helping you refine and optimize your strategies.

WhatsApp Business Messaging allows businesses to send personalized messages, updates, alerts, and customer support messages through WhatsApp. It provides a direct communication channel between businesses and their customers.

QuickConnect supports messaging from Viber, WhatsApp, Facebook Messenger, Instagram, Web Chat, and E-mail allowing businesses to manage all interactions from one unified location.

Getting started is simple: sign up for QuickConnect, complete the KYC verification, select a package that suits your business needs, configure your social media channels, and start managing all customer conversations from one unified inbox.

Yes, QuickConnect Unified Inbox ensures secure communication through robust security measures and compliant messaging practices, protecting sensitive customer information and maintaining data privacy.

Yes, QuickConnect Unified Inbox supports communication in both Nepali and English, making it easy to respond to customer queries in their preferred language and ensuring a smooth experience.

Absolutely. QuickConnect Inbox is designed to serve various industries, including hospitality, healthcare, retail, e-commerce, travel & tourism, and financial services, by centralizing and streamlining customer communication.

QuickConnect Unified Inbox keeps a complete record of all communications, allowing your team to access past conversations for quick reference and more personalized support.

The price for Viber messaging services varies based on the plan you choose. Please contact us for detailed pricing information.

You can check your Viber message credits through our web app.

Viber Business Messaging is a service that allows businesses to send a large number of rich and interactive messages to customers through the Viber app. You can send text, images, videos, and other multimedia content directly to your customers for marketing, customer engagement, alerts, promotions, and updates.

Viber messages are sent via web platform, allowing businesses to send text, interactive media images, and videos to their audience for better customer engagement.

You can send text messages, interactive media images, videos, and links through Viber’s messaging service.

The cost of sending Viber Business messages varies depending on the plan you choose. To get specific pricing details and the minimum fee, please reach out to our sales team for further information.

Yes, Viber messages can include text, images, videos, and links.

Yes, you can schedule Viber messages to be sent at a later time, just like with SMS messages.

Viber has a large user base in Nepal, making it an effective platform for reaching a wide audience with rich media content.

Yes, you can send Viber messages to non-contacts as long as the recipient’s number is registered on Viber and the message complies with Viber’s policies.

Yes, QuickConnect Live Chat is completely free. You can provide instant, real-time assistance to your website visitors at no additional cost, making it an ideal solution for small and emerging businesses.

Getting started is simple and involves three steps:

1. Sign Up: Create your QuickConnect account and verify your business profile.
2. Configure: Install and set up the live chat widget on your website.
3. Start the Chat: Go live and start engaging with your visitors in real time.

WhatsApp Business Messaging works through the WhatsApp Business API. Businesses can integrate the API with their customer management systems to send automated messages, manage conversations, and provide customer support efficiently.

WhatsApp Business Messaging allows businesses to send personalized messages, updates, alerts, and customer support messages through WhatsApp. It provides a direct communication channel between businesses and their customers.